Terms of Service / Privacy Policy

Last Updated: December 28th, 2024

1. Emergency Situations and Crisis Disclaimer

IF YOU ARE EXPERIENCING THOUGHTS OF SUICIDE, SELF-HARM, OR HARMING OTHERS, OR IF YOU ARE EXPERIENCING A MENTAL HEALTH EMERGENCY:

• IMMEDIATELY STOP USING JUSTTALK
• DIAL 988 (US) FOR THE SUICIDE AND CRISIS LIFELINE
• CALL YOUR LOCAL EMERGENCY SERVICES (911 IN US)
• GO TO THE NEAREST EMERGENCY ROOM
• CONTACT A QUALIFIED MENTAL HEALTH PROFESSIONAL

JUSTTALK IS NOT AN EMERGENCY SERVICE AND CANNOT HELP IN CRISIS SITUATIONS.

2. Introduction

Welcome to JustTalk, an AI-powered mental health application. By accessing or using our app, you agree to these Terms of Service ("Terms"). If you disagree with any part of these Terms, please do not use our services.

3. Eligibility and Age Restrictions

You must be at least 18 years old to use JustTalk. If you are between 13 and 18 years old, you may only use JustTalk with the consent and supervision of a parent or legal guardian.

4. User Data

JustTalk anonymizes all user data. This means that if a user switches devices, user data will not be saved. JustTalk may collect analytics and usage data if the user opts in. We do not share your personal data with third parties other than for analytics purposes, except as required by law.

5. Subscriptions and Payment

JustTalk offers a subscription service. By subscribing, you agree to pay the subscription fee. You may cancel your subscription at any time.

6. AI Therapy and Liability Disclaimer

JustTalk provides general mental health advice through AI technology. However:

• JustTalk is not a licensed therapist or mental health provider.
• The AI is not a substitute for professional medical advice, diagnosis, or treatment.
• JustTalk does not guarantee the accuracy, completeness, or appropriateness of the AI's advice.
• You acknowledge that JustTalk is not responsible for any consequences, harm, or losses resulting from using the AI's advice.
• JustTalk is not suitable for emergency situations or crisis intervention.
• If you are experiencing a mental health emergency, please contact your local emergency services immediately or use a crisis helpline.

7. Intellectual Property

JustTalk retains all rights to the app's content, features, and functionality. Users retain ownership of any original content they input during interactions, granting JustTalk a non-exclusive license to use this content for service improvement.

8. Prohibited Uses

You agree not to:

• Use the app for any illegal purpose
• Attempt to gain unauthorized access to any part of the app
• Use the app to harass, abuse, or harm others
• Impersonate any person or entity
• Interfere with or disrupt the app's functionality

9. Termination

JustTalk reserves the right to suspend or terminate your account for violations of these Terms or for any other reason at our discretion.

10. Modifications to Terms

We may modify these Terms at any time. Continued use of the app after changes constitutes acceptance of the new terms.

11. Limitations of AI

While our AI strives to provide helpful advice, it has limitations in understanding complex human emotions and situations. It should not be considered a replacement for human judgment or professional mental health care.

12. Contact Information

If you have any questions about these Terms, please contact us at: